Integrating Cross-Organisational Business Processes Based on a Combined S-BPM/DSM Approach
نویسنده
چکیده
This paper addresses the issue of crossorganisational process integration using the Design Structure Matrix (DSM) approach from engineering design. This approach includes a set of generic techniques for minimising iterations within processes, thus reducing the impact of rework on processing times both within single processes and across interconnected processes. The paper focuses on the latter: How can the DSM be used for aligning processes that are interconnected yet performed by separate organisations? The paper shows that the subject-oriented approach to Business Process Management (S-BPM) serves as an enabler of DSMbased process integration. An example of using the combined SBPM/DSM approach for cross-organisational process integration is presented to demonstrate its applicability and benefits. Keywords—Business Process Integration; Business Process Improvement; Business Process Modelling; Subject-oriented Business Process Management (S-BPM); Design Structure Matrix (DSM)
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